Spa Etiquette

New Clients - If you are new to us, please arrive 10 to 15 minutes early to fill out the necessary paperwork. This ensures maximum time for your treatment. Before you begin your journey with us, sit and relax. Let your outside stresses melt away.

Payment– you can pay for your treatment by cash, check, credit card, or gift certificate (see below). When 3 or more services are scheduled together, we will ask you for your gift certificate number or a deposit on your credit card to hold your reservation.

Gift Certificate- Tour certificates are non-refundable and expire 1 year from the date of purchase (no exceptions). For the cost of postage, we can mail your certificates to you at the time of purchase. Certificates can be used for both services and products.

Considerations– The staff at Therapeutic Massage & Bodyworks work very hard to ensure peace & comfort for all our guests. Therefore, we ask your cooperation by turning off your cell phones and pagers upon arrival. In addition, please be aware that we do not have any facilities for unattended children.

Cancellations- We understand that last minute emergencies can arise which may require you to cancel. In that event, we try to fill empty appointment times from our waiting list. No-shows will be charged the full cost of service. Single appointments not cancelled within 24 hours will pay it the next time of service. Multiple services not cancelled within 48 hours will be charged to a credit card or by voiding a gift certificate.

Parties- *We also offer “spa parties”. Some brides have brought their bridesmaids here to relax before the wedding & have their toes painted as the bridesmaid gift. Other parties have also included just a group of friends enjoying our mini-services while sipping on some wine & good conversation.*